ABSTRACT
In a large world like ours, sending
packages from place to place by a third party is inevitable since package
owners cannot be able to tour round all the desired destinations within the
required period. The existing courier service systems provide the service but
with less efficiency in terms of delivery, comfort, cost estimation from the
users’ point of view, and tracking of items in dispatch. This proposed system
offer to perform all courier transactions like providing users with a platform
to cost their parcel’s sending service, send package, track the package and
make complains in case of missing package from the comfort of their home. The
System was developed using Object Oriented Analysis and Design Methodology
(OOADM). The programming language used for the implementation include: HTML;
whereas PHP was used at the server backend. The outcome of the research and
development will ensure that customers easily participate effectively in
pre-courier, courier and post-courier activities which
will drastically reduce the unbudgeted cost of transaction and build trust in
the courier service system.
